Over the past few decades, technological advancements in education have made it easier for students to find professional academic assignment helpers to assist them with their papers. However, the oversaturation of the market complicates the matter significantly.
Even if you think, “My assignment needs help“, and check reviews to determine whether the service is good enough, you won’t find a proper answer. Hence, I’ve decided to share my honest opinions to help students make better choices.
What Characteristics are Needed for Trust?
Before going into a detailed Essaypro.com and MyAssignmenthelp.com review, let’s go through the crucial features that every online academic writing service must have to nurture trust:
- Good communication
- Ability to admit faults
- Student-friendly policies
- Transparent prices
My review of Essaypro.com and MyAssignmenthelp.com take these factors into consideration.
Is Essaypro.com Trustworthy?
Communication:
Essaypro.com offers three methods of communication:
- Through direct calls
- Through emails
- Through the 24*7 chatbot
Unfortunately, all three methods were highly disappointing. The calls were busy or barely connected for hours, while email replies took over 24 hours. The chatbot was comparatively faster, but the automated responses aren’t great for complex queries. For more information read Essaypro Review
After hiring an expert, there was barely any communication on their front. As a result, I had to personally send multiple messages daily to receive updates on my order.
Responsibility:
I had set a deadline of 3 days for a simple high-school essay. Unfortunately, I received the paper after 4 days without an apology for missing the deadline. Going through some existing reviews, it seems that this is a recurring problem for the service.
A review from Melissa B on Sitejabber highlights the service’s lack of responsibility. Even though they missed the deadline, Essaypro.com refused to provide a refund.
Policies
The Terms & Conditions and Privacy Policy sections on Essaypro.com are pretty standard. However, the website does not clearly state the Refund Policy in a separate tab. Instead, it is squished inside the Terms & Conditions, which most students won’t bother to read.
However, the refund policy is well-defined. You can receive a full or partial refund based on the time of cancellation, the complexity of the paper and other factors.
Prices:
The prices are significantly higher compared to other academic writing services. For example, the minimum quote is USD 13.11 for a college-level essay of merely 275 words. However, the website takes additional charges under the guise of premium services.
Is MyAssignmenthelp.com Trustworthy?
MyAssignmenthelp.com is one of the more reputable websites offering academic writing services. It has a significant presence in the USA, the UK, Canada, and several other countries.
Communication
Similar to Essaypro.com, MyAssignmenthelp.com also communicates with users via calls, emails and chatbots. Additionally, the website has launched a new feature of connecting over WhatsApp. As a result, you can expect replies within a few hours at max.
After placing my order, I received regular updates by text and over mail. However, since you cannot contact the expert directly in the standard services, the replies to queries take time to arrive.
Responsibility:
MyAssignmenthelp.com has an excellent reputation for taking responsibility for any shortcomings. The assignment I received had some minor errors, but as soon as I raised the complaint, they apologised for the inconvenience and rectified the mistakes in less than an hour. While I would have preferred an error-free paper in the first place, I can’t help but appreciate the quick response.
Policies
MyAssignmenthelp.com has a clear section where they highlight the Fair Use Policy, Privacy Policy and Revision and Refund Policy. Instead of clubbing them all under Terms & Conditions, the website has created separate links for them, making it easier for students to access the policies.
Like Essaypro.com, you can request free revisions for 30 days from the date of receiving your paper. Additionally, the service offers full and partial refunds on a case-by-case basis.
Prices:
The prices at MyAssignmenthelp.com might seem more than Essaypro.com initially. However, MyAssignmenthelp.com does not take any hidden charges. Therefore, the estimate you receive is the final price you have to pay. Moreover, the website offers multiple discount opportunities and reference bonuses, which reduce the final amount you must pay.
In conclusion,
MyAssignmenthelp.com is significantly more trustworthy than Essaypro.com. The former looks like an active website that strives to deliver students better content. In fact, MyAssignmenthelp.com has introduced online courses recently. Unfortunately, Essaypro.com fails to live up to expectations. So, if you’re planning to hire a dependable academic writing service, I suggest MyAssignmenthelp.com.
Author bio:
Denny Martin is a professional academic writer at one of the most reliable websites, essay.reviews. He has years of expertise in creating highly engaging essays, assignments, research papers, thesis, case studies and other academic papers for students.